Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the website operated by Redline Systems India ("Redline Systems", "we", "our", or "us") at https://redlinesystems.in ("Website").

By accessing or using this Website, you agree to these Terms. If you do not agree, please do not use the Website.

1. About Redline Systems

Redline Systems India is a business focused on infrastructure-related products and services, including servers, storage systems, workstations, AI infrastructure, private infrastructure, and related consulting or deployment services.

The Website is intended only to provide information about our business, our capabilities, and our resources.

2. Website Purpose

This Website is for:

• general information
• brand presence
• technical resources
• initial business enquiries

The Website is not a direct sales platform.

Any quotation, project scope, pricing, lead time, delivery timeline, compatibility check, or commercial commitment will be shared separately after direct discussion with Redline Systems.

3. Enquiries Only

Any message sent through the Website, including through contact forms, email, or WhatsApp, is only an enquiry and does not create any contract, quotation, purchase order, or obligation on either side.

We may respond to your enquiry, request more information, or decline to proceed based on our internal assessment.

4. Eligibility and Authority to Contract

By using this Website or submitting an enquiry, you confirm that you are at least 18 years of age and legally capable of entering into business communications.

If you are submitting an enquiry on behalf of a company, organization, or other entity, you confirm that you have the authority to do so and to discuss requirements, specifications, and potential business terms on that entity's behalf.

5. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not harm, disrupt, or interfere with the Website, our systems, or our business operations.

You must not:

• misuse the Website for unlawful, fraudulent, or abusive activity
• attempt to gain unauthorized access to any part of the Website or related systems
• copy, scrape, modify, or reuse Website content without permission
• upload or transmit malicious code, spam, or harmful material
• misrepresent your identity or business when contacting us

We may restrict access to the Website if we believe it is being misused.

6. Content on the Website

All text, graphics, images, layout, branding, logos, icons, structure, and other materials on this Website are owned by Redline Systems or used with permission.

You may view the Website for personal or business reference, but you may not:

• reproduce it
• republish it
• distribute it
• sell it
• modify it
• use it commercially

without our prior written consent.

7. Resources Section

The Resources section is provided for educational and informational purposes only.

While we try to keep the content useful and accurate, we do not guarantee that every article, example, recommendation, or explanation will be complete, current, or suitable for every situation.

The Resources section is not a substitute for a project-specific assessment, quotation, design review, or professional advice tailored to your requirements.

8. Third-Party Brands, Products, and Platforms

The Website may mention third-party brands, platforms, software, hardware, or services for compatibility, explanation, education, or descriptive purposes.

All trademarks, names, product names, and logos belong to their respective owners.

Any such mention does not mean that Redline Systems is officially affiliated with, endorsed by, or authorized by those third parties unless we clearly state otherwise.

9. Supported Platforms

Where we list supported platforms, technologies, or systems, such information reflects our current capabilities or planned capabilities and may change over time.

Supported platforms shown on the Website should not be treated as a guarantee that every platform will be available in every project, at every time, or in every configuration.

Availability of specific hardware, platforms, or components may also be subject to manufacturer policies, vendor allocation, and applicable import/export regulations, and may change without notice.

Final support, compatibility, and suitability will always depend on the specific project requirements.

10. No Online Payments

We do not accept online payments through the Website.

Any payment for products or services will be handled separately through direct business communication, invoices, or other agreed payment methods.

11. No User Accounts

The Website does not require user registration or account creation.

12. No Warranties

The Website is provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to:

• merchantability
• fitness for a particular purpose
• non-infringement
• accuracy
• completeness
• uninterrupted availability
• error-free operation

We do not guarantee that the Website will always be available, secure, or free from technical issues.

13. Limitation of Liability

To the fullest extent permitted by law, Redline Systems will not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• use of or inability to use the Website
• reliance on Website content
• delays or errors in communication
• third-party services used on the Website
• unauthorized access to data
• technical failures, outages, or interruptions

This limitation applies even if we have been advised of the possibility of such damages.

Nothing in this section shall exclude or limit our liability for fraud, gross negligence, or willful misconduct, or any other liability that cannot be excluded or limited under applicable Indian law.

Subject to the above, and to the extent permitted by law, our total liability arising out of or in connection with your use of the Website, under any theory of liability, shall not exceed INR 5,000, given that no transactions or payments are processed through the Website.

14. Indemnification

You agree to indemnify and hold harmless Redline Systems, its proprietor, employees, and representatives from and against any claims, losses, liabilities, damages, costs, or expenses (including reasonable legal fees) arising out of or related to:

• your misuse of the Website
• your violation of these Terms
• any false, inaccurate, or misleading information you submit
• your violation of any applicable law or the rights of any third party

15. Third-Party Links

The Website may contain links to third-party websites or services.

We are not responsible for the content, availability, policies, or practices of third-party websites. Visiting third-party websites is at your own risk, and their terms and privacy policies will apply separately.

16. Privacy

Your use of the Website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

17. User Communications

If you contact us through email, WhatsApp, or a contact form, you agree that we may use your information to respond to your enquiry, maintain business records, and continue discussions related to your request.

You must ensure that any information you submit is accurate and does not violate the rights of any third party.

By contacting us through email, WhatsApp, or a contact form, you consent to receive electronic communications from us related to your enquiry. These communications satisfy any requirement that such communications be in writing.

Email, WhatsApp, and similar third-party messaging platforms are not fully secure channels. While we take reasonable precautions, we are not responsible for the security of information transmitted through these platforms, including any interception, loss, or unauthorized access occurring outside our systems.

18. Force Majeure

We will not be liable for any failure or delay in operating the Website, responding to enquiries, or performing any obligation under these Terms where such failure or delay results from causes beyond our reasonable control, including but not limited to internet or server outages, third-party service failures (including hosting, form processing, or messaging platforms), power failures, natural disasters, strikes, government action, or other events of force majeure.

19. Changes to the Website or Terms

We may update, modify, suspend, or discontinue any part of the Website at any time without notice.

We may also revise these Terms from time to time. Any updated version will be posted on this page with a revised "Last Updated" date. Continued use of the Website after changes are posted means you accept the updated Terms.

20. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

21. Jurisdiction

Any dispute arising out of or relating to the Website or these Terms shall be subject to the exclusive jurisdiction of the courts at Chhatrapati Sambhajinagar, Maharashtra, India.

22. Separation from Project Agreements

These Terms apply only to the Website.

Any actual project, quotation, technical scope, service agreement, warranty commitment, support arrangement, or commercial engagement with Redline Systems will be governed by separate written documents shared directly with the client.

If there is any conflict between these Terms and a signed project agreement, the project agreement will apply for that engagement.

23. General Provisions

Severability: If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

No Waiver: Our failure to enforce any right or provision of these Terms at any time will not be considered a waiver of that right or provision.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Redline Systems regarding use of the Website, and supersede any prior agreements or understandings regarding the Website. This does not affect any separate written agreement entered into for an actual project or engagement, as described in Section 22.

24. Contact Us

If you have any questions about these Terms, you may contact us at: